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Replied Icon for Messages
Display an icon next to Inbound Messages for which a reply has been sent (by any user). When replying, show the last few messages (if any) in the thread.
Multiple Keywords for Poll Options/ Auto Replies
Ability to add multiple keywords for a Poll option in Messenger, e.g. separated by comma ("yes,Y").
Studio Text Size Buttons
Buttons in Studio UI to toggle the Font Size smaller or larger for the users preferences. Remembers user font size preference after user logs out and back in.
Messages Auto-Refresh Toggle Remembers State
The "Auto-refresh Messages" toggle switch remembers previous setting after the user logs out and logs back in.
Reply Messaging
Character Count in Template Editor
Saving Poll Results
The ability to save Messenger Poll results and retain information on Audata Platform.
Inventory Variable Options
Manually Merge Listener Profiles
Select multiple listener profiles and manually merge the information to create one listener profile. This will help detect when one person is using multiple phone numbers/ email addresses
Shared Instance Poll
The ability for Messenger Polls to only be displayed per user instead of per instance.