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Reply Messaging
When replying to messages in Studio, show the latest messages from the conversation with the listener to give more context before sending a message.
Character Count in Template Editor
Show a live character count when creating / editing SMS templates to help avoid messages being cut short by the message limit.
Saving Poll Results
The ability to save Messenger Poll results and retain information on Audata Platform.
Inventory Variable Options
Have the ability to divide concert tickets into location splits to make awarding prizes easier and clearer when multiple locations are involved.
Manually Merge Listener Profiles
Select multiple listener profiles and manually merge the information to create one listener profile. This will help detect when one person is using multiple phone numbers/ email addresses
Shared Instance Poll
The ability for Messenger Polls to only be displayed per user instead of per instance.
Listeners by Prize Count per month/ year
The ability to narrow this report by date range. At the moment the limit is 500.
View Filtered/Blocked Inbound Messages
Inbound Messages view scope to be able to view messages which have been filtered / blocked by a Message Filter.
Prohibited Listeners Report
The ability to generate a report of prohibited listeners across multiple instances
Messenger Poll - Keyword Upgrade
Could we include messages in polls that contain the keyword and additional text? Not just stand alone keyword messages.